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Natures Organics - Cove Warranty Conditions 

Overview: 

This warranty is set out to cover quality and workmanship of Cove bottles and dispenser accessories for 12 months when used under normal conditions. 

The 12 month warranty includes;
major defects such as a threadbare neck, leaks or cracks in the bottle, broken trigger sprays or pumps.     

This does not include minor, general wear and tear such as dents or scratches caused by the user.  

In this warranty:

Australian Consumer Law means the Australian consumer law set out in Schedule 2 to the Competition and Consumer Act 2010;


Goods means the product or equipment which was accompanied by this warranty and purchased in Australia,
Manufacturer, We or us means:

Natures Organics Pty Ltd ABN 51 052 221 413; 
Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia; and You means you, the original end-user purchaser of the Goods.

 

1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

2. The benefits provided by this Warranty are in addition to all other rights and remedies in respect of the Goods which the consumer has under either the Australian Consumer Law. The original purchaser of the Goods is provided with the following Warranty subject to the Warranty Conditions:

3. We warrant the Goods for all parts defective in workmanship or materials from the date of purchase, for the period of 1 year from the date of purchase (Warranty Period). If the Goods prove defective within the Warranty Period by reason of improper workmanship or material, we may, at our own discretion, repair or replace the Goods without charge.

 

Warranty Conditions

 

4. The Goods must be used in accordance with the manufacturer’s instructions. This Warranty does not apply should the defect in or failure of the Goods be attributable to misuse, abuse, accident or non-observance of manufacturer’s instructions on the part of the user. This includes but is not limited to scratches, dents or other cosmetic defects that may occur during normal use. 

As far as the law permits, the manufacturer does not accept liability for any direct or consequential loss, damage or other expense caused by or arising out of any failure to use the Goods in accordance with the manufacturer’s instructions.

5. Exhaustible components (such as spray triggers and pump dispensers) of the Goods are included under this Warranty only where there is a defect in workmanship or materials used.

6. The warranty granted under clause 3 is limited to repair, replacement or refund only.

7. Any parts of the Goods replaced during repairs or any product replaced remain the property of the manufacturer. In the event of the Goods being replaced during the Warranty Period, the warranty on the replacement Goods will expire on the same date as for the Warranty Period on the original Goods which are replaced.

8. In order to claim under the warranty granted under clause 3 you must: (a) Retain your receipt/proof of purchase; and (b) Return the Goods to us at the relevant address or to the Supplier by prepaid freight within the Warranty Period accompanied with (i) the legible and unmodified original proof of purchase, which clearly indicates the name and address of the Supplier, the date and place of purchase, the product name or other product serial number and (ii) this warranty.

9. The Goods are designed for domestic use only. 

10. This warranty does not cover the cost of claiming under the warranty or transport of the Goods to and from the Supplier or us.

11. This warranty is only valid and enforceable in Australia against Natures Organics Pty Ltd. Contact us or the Supplier for further details.